Frequently Asked Questions

How much should I pay for TRANSCARGO services?

You will find our company's current rates on our website, visit REGULATIONS.
Who can send or receive cargo to Cuba?

Our company as a freight forwarder has a group of correspondents in different countries that provide this service, and have contractual relationships with TRANSCARGO. For more information, see our CORRESPONDENTS on the home page of the site.
How to file a claim?

We have a Customer Service office located at our headquarters, our contact information can be found at the top and bottom of our website. You can also use our social media pages, links to which are also available.